Overall, how would you rate the Thrivent Financial Bank website?
Exceptional
Good
Fair
Poor
Very Poor
Don't know
Why did you give the Thrivent Financial Bank website that rating?
How likely is it that you would refer a friend or family member to our website? (1 not at all likely -10 very likely).
10
9
8
7
6
5
4
3
2
1
Please provide comments regarding why you chose the response you did on the previous question.
How often do you visit the Thrivent Financial Bank website?
Daily
Weekly
Monthly
A few times a year
Once a year
Why did you visit the site today? (Check all that apply)
Check my account information
Download my account information
View my bank statement
View cleared check images
Reorder checks
Pay bills
Transfer Funds
Research a product or service
Apply for a product or service
Check rates
Other
If other, please explain.
What did you like about your online experience?
What didn't you like about your online experience?
Was there anything that you were expecting to do on our site that you weren't able to?
Please indicate your age:
Under 22
22 - 34
35 - 44
45 - 54
55 - 64
65 and over
Please indicate your gender:
Male
Female
What type of connection to the internet do you use?
Dial-up access
Cable or DSL
LAN/WAN
Other
If other, please specify.
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